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Questions and Answers

How to activate the screenshot function with two mouse buttons?

To do this, just go to the program Settings and check the “Two mouse buttons at the same time” option.

Where are screenshots, videos and files saved?

Screen captures and files are saved in the cloud by default and the link to the screenshot is copied to the clipboard the moment the image is taken. You can access all your files in ‘History'

In the program settings you can choose to copy a picture to the clipboard directly or to save it locally. To do this, right click on the icon in the system tray (where the clock is) and then click Settings.

How can I delete a screenshot or a video from the cloud?

You can delete your files permanently from the cloud via 'My captures' (right click on the Floomby icon in the system tray).

How long will you keep my screenshots and videos in the cloud?

At present, the images and videos are stored for 365 days after you last accessed them (opened a link). After that the files will be permanently deleted.

How can I edit a screenshot (draw arrows, make annotations, etc.)?

Drawing functions, like the entire editor, are available immediately after selecting an area of the screen.

Why does the app save a blank picture or desktop when playing instead of a screenshot?

Unfortunately, in some older games and in older versions of Windows it is not always possible to capture the image. It also depends on the video card, DirectX and the technology of the game itself. New games in Windows 10 use a different image capture mechanism and this problem is not observed.

How do I change the hotkeys?

In the program settings, click on the field with the key combination and change at your discretion.

What is PrtScr (Print screen, Prnt Scrn, Prt Scn, Prt Scr, etc.)?

This is a key on a standard Windows keyboard. It is usually located at the top right.

How do I remove Floomby from Windows?

Depending on the version of Windows, the program can be uninstalled using one of the following ways:

  • Option 1Start > Programs > Floomby > Uninstall
  • Option 2Start > Control Panel > Programs and features
  • For Windows 10:Start > Settings > Programs and features

If you are not satisfied with something in the program, write to us - we will try to help.